Frequently asked questions.
What is a deposit (sinal)?
It's an amount paid to secure a deal, known in Brazil as “sinal” or “arras”. It's provided for in the Brazilian Civil Code (articles 417 to 420). If all goes well, it's deducted from the final price.
How much deposit should I ask for?
The amount is up to you both. In practice, 5% to 10% of the price is common. In the first version of our app, the maximum deposit will be R$ 5,000 per agreement.
How does the buyer pay?
Via Pix, in the app, within 24h after both accept the agreement. The agreement only takes effect once the deposit is paid.
How soon does the seller get paid?
Within 48h after both confirm completion, via Pix, to an account under the same CPF or CNPJ as the profile. For a new account's first agreements, add another 48h.
Who gets the money if there is a dispute?
Bewa follows the rules the buyer and seller set in the agreement: we only carry out what you already agreed between you. To decide, we review the conversations, files and information you provided during the negotiation. For a more accurate outcome, we always recommend keeping every conversation and file recorded through our app.
Does Bewa take payment for the whole car?
No. Bewa only protects the deposit. The rest is paid directly between buyer and seller on the day of the deal.
Can I use Bewa for deals made offline?
Yes. It doesn't matter where you met: OLX, Instagram, a WhatsApp group, a “for sale” sign or a referral. The agreement is created in the app either way.
Is it only for cars?
No. We're starting with vehicles, but Bewa works for any deal with a deposit: electronics, services, venue bookings, equipment rental and custom orders.
Seal it with us.
Join the list, download the free contracts and follow the app launch.